Welcome to CWT's Annual Responsible Business (RB) report

On this site you will find an overview of our key Responsible Business actions from 2018, as well as links to download the PDF report.

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"At a time when the world is looking to business to take immediate action to address our most pressing challenges, our company is creating positive and meaningful change."

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"I continue to be amazed by our collective achievements and the way we weave Responsible Business into the fabric of everything we do."

Kurt Ekert, President & CEO, CWT

Download Kurt Ekert's statement (PDF)

Key highlights from 2018

Responsible Business is our approach to thinking, acting and living with sustainability and integrity.

Responsible business

Responsible Business at CWT

Our Responsible Business domains form the basis of our program, guiding what we do and how we do it.

Our comprehensive governance framework ensures we are integrating RB into the way we do business every day.

We align our Responsible Business strategy to widely-recognized international principles and standards to reflect the most pressing social and environmental challenges in our industry and beyond.

Our Responsible Business domains form the basis of our program, guiding what we do and how we do it.

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Responsible Business Governance

"Having a strong governance framework that is championed by passionate people means we are continuing to go from strength to strength in building a lasting legacy."

Françoise Grumberg Vice President, Global Responsible Business and Diversity & Inclusion
Find out more (PDF)
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Ethics and Business Behavior

"CWT has a vibrant culture anchored in incredibly strong values. Our approach to ethics and business behavior is all about translating these values into guidance for personal and business decision-making."

Lauren Aste Executive Vice President and Chief Legal Officer
Find out more (PDF)
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Human Resources and Human Rights

"People are at the center of everything we do, from our employees and the communities we live and work in, to our customers and their traveling employees."

Catherine Maguire-Vielle Executive Vice President and Chief Human Resources Officer
Find out more (PDF)
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Environment

"Climate change is the most critical global challenge we face. At CWT we recognize that the business community plays a vital role in providing effective solutions to address it."

Françoise Grumberg Vice President, Global Responsible Business and Diversity & Inclusion
Find out more (PDF)
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Responsible Products and Services

"We care for our customers' traveling employees, while protecting them and their organizations from unnecessary risk."

Kathy Orner Vice President and Chief Risk Officer
Find out more (PDF)
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Community Involvement

"The benefits of engaged employees are tremendous for CWT, our customers and our communities. CWT is a global community of employees that has a strong history of being engaged for causes beyond just work."

Françoise Grumberg Vice President, Global Responsible Business and Diversity & Inclusion
Find out more (PDF)

Our comprehensive governance framework ensures we are integrating RB into the way we do business every day.

Responsible Business at CWT
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Executive Leadership Team

Chaired by the President and CEO, the Executive Leadership Team has oversight of CWT's Responsible Business (RB) strategy, and supports the overall delivery of RB throughout the company and sponsors key projects.

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RB subject matter experts

Own particular areas of RB domains and provide specialist advice and recommendations on their areas of expertise. Their role involves developing action plans to ensure CWT reaches its 2020 RB objectives in each domain.

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RB ambassadors

Contribute to the deployment of CWT's RB strategy and initiatives across the organization. RB ambassadors, who are either regional or functional, collaborate to define key programs and initiatives, and identify specific areas for progress within their region/function.

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RB country correspondents

Develop, manage and implement programs in their respective countries. RB country correspondents foster an RB environment that embraces both CWT and local cultures and expectations. Their main contributions are implementing local RB action plans, sharing best practices relevant to their country as well as facilitating and communicating about RB initiatives.

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Global RB Team

Sits at the heart of our RB framework. The team develops the strategy and coordinates RB programs globally across the RB network. It facilitates the sharing of information, monitors and communicates performance, and liaises with internal and external stakeholders to ensure that we meet our commitments.

We align our Responsible Business strategy to widely-recognized international principles and standards to reflect the most pressing social and environmental challenges in our industry and beyond.

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United Nations Global Compact (UNGC)

We have been a signatory to the UNGC since 2012 and remain committed to operating in a way that nurtures respect, dignity and sustainability. In 2018, our annual Communication on Progress (COP) reached the United Nations Global Compact Advanced Level for demonstrating the integration of Global Compact Principles in our core business and strategy.

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Global Reporting Initiative (GRI)

GRI is an international, independent organization that helps businesses, governments and other organizations understand and communicate their impact on critical sustainability issues. Our report is prepared in accordance with the GRI Standards Reporting Guidelines: Core option.

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CDP

Formerly known as the Carbon Disclosure Project, CDP provides a global disclosure system for organizations to measure, disclose, manage and share key environmental information. We have been reporting our environmental performance to the CDP Supply Chain program since 2013.

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United Nations Sustainable Development Goals (SDGs)

The 17 SDGs agreed by all 193 UN Member States in 2015, call on society (including governments, businesses and civil societies) to work together to end extreme poverty, fight inequality and injustice, and protect our planet. Meeting the goals by 2030 will require an unprecedented effort and we have a responsibility to play our part. See the tab below to see how we are responding.

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EcoVadis

In 2019, we were rated Gold for CSR for a third successive year, placing us in the top one percent of all companies evaluated worldwide by EcoVadis both within our industry and across all industries.

Aligning to the SDGs

To play our part in helping achieve the UN Sustainable Development Goals (SDGs) by 2030, we focus on six key areas that we are best placed to address.

SDG 4. Ensure inclusive and equitable quality education and promote lifelong learning opportunities for all.

Our contribution in 2018

  • Continued to champion education and employability projects for young people through our 3E (Education, Emergencies, Essential needs) program.
  • Employees launched more than 100 3E community initiatives worldwide.

SDG 5. Achieve gender equality and empower all women and girls.

Our contribution in 2018

  • Diversity and Inclusion Taskforce continued to promote equality across the organization.
  • Leadership team and employees signed the UN Women's Empowerment Principles.
  • Celebrated gender equality through our Diversity and Inclusion Week, Zero Discrimination Day and International Women's Day.

SDG 8. Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all.

Our contribution in 2018

  • Provided quality employment through our Human Resources and Human Rights efforts.
  • Drove forward actions to prevent human trafficking and modern slavery in all forms.
  • Reached UNGC Advanced Level for demonstrating integration of UNGC principles in our core business strategy.

SDG 10. Reduce inequality within and among countries.

Our contribution in 2018

  • Celebrated UN Cultural Diversity Day for Dialogue and Development.
  • Fought discrimination through unconscious bias training.
  • Continued to provide employment to talented individuals based on merit, regardless of age, sexuality, race, disability or gender.

SDG 13. Take urgent action to combat climate change and its impacts.

Our contribution in 2018

  • Environmental Awareness Week focused on the topic of responsible meetings and events.
  • Offset the carbon impact of several major events.
  • Coordinated actions to improve our environmental footprint measurement and management.

SDG 16. Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels.

Our contribution in 2018

  • The global Anti-Human Trafficking Taskforce continued to raise awareness of the topic and take positive action.
  • Reinforced collaboration with partners such as the World Childhood Foundation, ECPAT, Orphaned Starfish Foundation and Thorn to end abuse, exploitation and trafficking of children.

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